ChatBeep

Chat and artificial intelligence terms

These terms govern chats provided through ChatBeep. They supplement the general terms and privacy policy. The organisation identified on the website or in the conversation is responsible for the service it provides to visitors; ChatBeep supplies the technology platform.

Support and AI limitations

Support may be automated, use artificial intelligence or involve human operators. A name or avatar does not mean a person is replying. Transfer to a person depends on the organisation's workflow and availability. AI responses may be incorrect, incomplete or outdated. Confirm prices, conditions and important decisions with the organisation; the chat does not replace professional advice or emergency services.

Recording and use of conversations

Messages, uploaded files and technical data needed for the session may be recorded for support, continuity, security and legal obligations. The recording notice does not mean audio, video or screen recording. The organisation must explain purposes, legal grounds, recipients and retention. Accepting these terms does not amount to consent to marketing, model training or processing of sensitive data.

Content, files and security

Send only necessary information that you are authorised to share. Do not send passwords, authentication codes, full payment card details or sensitive documents without an appropriate basis. Malicious files and unlawful content or content infringing others' rights are prohibited. Attachments depend on activation, allowed types, size and purchased capacity. Receiving a document does not mean that AI reads or validates it.

Providers and rights

When the organisation enables AI or integrations, necessary data may be sent to the configured providers. Processing, including international transfers, requires the applicable safeguards; these terms do not authorise unrelated independent uses. You may request information, correction or deletion of your data and review of significant automated decisions as provided by law. The privacy policy describes rights and channels in Portugal, Brazil and Angola.

Acceptance and alternatives

By starting or continuing the conversation after the notice is displayed, you accept the conditions of use. If you disagree, close the chat and use another contact channel of the organisation. Acceptance does not replace specific consent where required or reduce mandatory consumer or data protection rights. Material changes will be communicated and apply prospectively, with renewed acceptance where required.

Provider and contact

Tabuada Divergente, Lda

Tax identification: 519494121

Address: Portugal, PT

Support and privacy contact: geral@chatbeep.app

Chat and AI Terms